FAQ
Asked often. Answered straight.
Everything we get asked at the counter, in DMs and over the phone — in one place. If your question isn’t here, ask us directly.
General
Is Salads 'diet food'?
No. It's food built to be craved — flame-grilled proteins, house dressings, real texture — that happens to be salad-first. Macros are shown because they're useful, not because they're the point.
Ordering
How do I order?
Straight from Salads.pk — pick a location, choose your bowls or build your own, and check out for pickup or delivery. Ordering direct is always the best price and earns Salads Circle points.
Can I schedule an order for later?
Yes — at checkout you can schedule pickup or delivery up to three days ahead, in 15-minute windows within opening hours.
Can I customise a signature bowl?
Every bowl lets you remove ingredients, swap the dressing and add extras. If you want full control, Build Your Own starts from a blank bowl.
Delivery
Where do you deliver?
Each kitchen has its own delivery zones — enter your sector or area at checkout and we'll confirm coverage, fee and timing before you pay. Coverage grows as we add kitchens.
How long does delivery take?
Bowls are composed when you order — a 12–18 minute kitchen window (your bowl's assembly, plus whatever is ahead of it on the line), then your zone's riding time on top. You'll see a live estimate for your kitchen and zone at checkout, and can track your order after.
Is there free delivery?
Yes — direct orders above the free-delivery threshold shown in the header ride free. Below that, the zone fee is shown before you pay.
Nutrition
Are the calorie and protein numbers exact?
They're careful estimates computed from each bowl's actual recipe, not lab-verified figures. Hand-composed food varies slightly bowl to bowl. Allergen information is maintained per ingredient — always check the allergen list if you have a serious allergy.
Do you have vegan and gluten-free options?
Plenty. Filter the menu by dietary tags, or build your own — the builder shows allergens and dietary flags live as you compose.
How fresh is 'built fresh'?
Produce is received and prepped daily, dressings are made in-house in small batches, and your bowl is composed after you order — never pre-boxed and shelved.
Salads Circle
What is Salads Circle?
Our loyalty programme. You earn 5 points per Rs. 100 on direct orders, unlock rewards at point thresholds, and get streak perks for ordering three times in ten days. Joining is free at checkout or from the Rewards page.
What is the First Bowl Guarantee?
If your first bowl isn't what you hoped, tell us within 24 hours and we'll remake it or credit you — no interrogation. We'd rather fix a bowl than lose a regular.
Catering
Do you cater offices and events?
Yes — individual meeting bowls, platters, boxed lunches and a live bowl bar. Send an inquiry from the Catering page and we'll reply with a quote, usually within one working day.
Do you do recurring office lunches?
That's the Office Greens Pass — twelve lunches a month per person on one invoice, plus custom corporate plans for bigger teams.
Still stuck?
A human answers faster than you’d expect — call, WhatsApp or write to us and we’ll sort it out.